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Please note that we do not ship daily. Orders can be expected to ship within two weeks. You will receive an email as soon as your order is scanned at the post office.

All priority shipping options come with $50 insurance. If you would prefer to add or increase the insurance to cover your full order, please email us at Info@Cedarhillhomesteadtn.com. We are not responsible for lost, stolen, or damaged orders on behalf of the USPS.

We do not allow returns or refunds unless an item is defective or we have made a mistake. If there was an issue made on our behalf, please email us with a photo within 14 days of purchase.

Please note, we are not responsible for lost, stolen, damaged, or broken orders. Priority insurance through USPS covers $50 of mistakes made on their behalf and additional insurance can be added to any order.

To file an insurance claim, go to USPS.com and enter your tracking number. They are normally quick about processing the claims. You must have a photo of any damage to the box and a photo that shows the shipping label for proof.