Cedar Hill Job Openings

OPERATIONS COORDINATOR

CHH & Apothecary is seeking an Operations Coordinator! This is an integral role and we are seeking the perfect fit to work alongside the core team. This position would be at our production space in Springfield TN with some training in store at the Apothecary.

The Operations Coordinator will work alongside me, Tori, to oversee the daily operations of our online store and the manufacturing of our products. CHH & Apothecary has been thriving for seven years online and celebrated our first year with a brick-and-mortar store. We have a dedicated, passionate team and are excited to add this new position as part of our continued growth.

As the owner, I’ve been managing all aspects of an Operations Coordinator, manager and the owner. It's high time for me to find a sort of partner to share some responsibilities with and help us grow. Lucky for us both, I have a background as a general manager for small businesses, so I know how to keep this position nourishing and avoid burnout (lessons learned the hard way!).

IDEAL CANDIDATE
As a creative, I need the yin to my yang—a Type A person who thrives on structure and efficiency. You should be someone who loves diving into the technicalities of business, learning new systems, and finding ways to make them better. I want someone who can come in, learn our systems and then make them better. Absolutely must be self-driven, capable of researching and implementing new software, tools, or opportunities independently.

Management experience is a big plus. While you may not have worked for an herbalist before, experience in restaurants or retail is highly transferable—bonus points if you have experience with online retail or shipping logistics.Most importantly, passion is non-negotiable. This isn’t just a job for someone “willing” to learn about herbalism and small business. I’m seeking someone deeply excited about small businesses, plants, and being fully immersed in both.

Our team is a family. We support each other’s aspirations and growth. If you are merely looking for a job, this will not be a good fit. This position is for someone energized by making an impact, seeing the difference they make every day, and who’s ready to root into a role for at least a year or two.

KEY RESPONSIBILITES:

Process Management:
• Oversee inventory and manage ordering.
• Maintain and monitor the infusions and straining calendar.
• Streamline workflows for improved efficiency.
• Keep documents up to date, including custom recipes, product education, and inventory.
• Collaborate with me on task management, best practices, and system improvements.
• Assist with production tasks like pouring, packaging, labeling, heat sealing, product testing, and maintaining GMP standards.

Resource Coordination:
• Implement and uphold procedures for consistency and compliance.
• Monitor and evaluate ongoing projects or tasks.
• Create and maintain a calendar of events, holidays, and promotions.
• Act as a liaison between teams.
• Address operational challenges in collaboration with me.
• Coordinate meetings and organize supporting documentation.
• Occasionally work in-store to stay connected with the community and product needs.
• Assist with in-store displays and explore ways to promote the store, product line, and services.

REQUIREMENTS:

• Absolutely must have basic spreadsheet knowledge
• Kind, passionate, compassionate, rational thinker, flexible, strategic, drive and ambition, lover of plants

This is an exciting opportunity for someone looking to make a tangible impact in a small, growing business. If this feels like the right fit for you, we can’t wait to hear from you!

Application below! Please also email resumes to cedarhillhomesteadtn@gmail.com