Job Openings
Operations Coordinator

Overview

Cedar Hill Homestead & Apothecary

“I’ve been managing all the moving parts of a business that was never meant to be run by one person. My team is incredible, but I need a partner. Someone who gets excited about systems, loves this work, and is ready to root into something real. If that’s you, I genuinely cannot wait to meet you.” — Tori, Founder

About the Role

Cedar Hill Homestead & Apothecary has been growing steadily for seven years. We produce small-batch herbal remedies rooted in Appalachian folk herbalism, operate one brick-and-mortar location, a thriving online shop, and a wholesale operation,  all out of our FDA-registered production facility in Springfield, TN.

This isn’t a role for someone looking to clock in and clock out. It’s for someone who wants to make a tangible difference in a real, growing small business. Someone who will see the direct impact of their work every single day. We’re a tight-knit team and we only hire folks who are genuinely all-in.

What You’ll Own
OPERATIONS & SYSTEMS
  • Oversee daily operational workflow across production, retail, and online
  • Maintain and improve SOPs and operational documentation
  • Identify inefficiencies and implement better ways of doing things
  • Manage project management tools and keep everything current
PRODUCTION COORDINATION
  • Maintain the infusions and straining calendar
  • Oversee inventory management and reordering
  • Coordinate scheduling, batching, and fulfillment timelines
  • Hands-on production: pouring, packaging, labeling, heat sealing
REGULATORY & COMPLIANCE
  • Maintain FDA facility compliance documentation
  • Track and uphold GMP standards throughout production
  • Manage COA documentation, lab testing, and ingredient records
  • Ensure supplier documentation is complete and current
TEAM & COMMUNITY
  • Serve as liaison between production, marketing, and admin teams
  • Support onboarding and operational training for new team members
  • Occasional in-store shifts to stay connected with the community
  • Assist with events calendar, in-store displays, and promotions
Who We’re Looking For

Tori is a visionary, a maker, and an herbalist. What she needs is a powerhouse counterpart — someone who gets energized by structure, thrives on systems, and knows how to translate big ideas into organized action. If the phrase “let me build a better process for that” genuinely excites you, keep reading.

NON-NEGOTIABLE
  • 3+ years operational or management experience
  • Strong systems thinking and organizational skills
  • Self-directed — no hand-holding required
  • Comfortable with spreadsheets and learning new software
  • Genuinely passionate about plants and small business
PREFERRED (BUT NOT REQUIRED)
  • Experience in regulated industries: food, supplements, or cosmetics
  • FDA or GMP compliance background
  • Restaurant, retail, or online retail management experience
  • Small manufacturing or shipping/logistics background
PERSONALITY FIT
  • High ownership mindset — you see problems and solve them
  • Kind, rational, flexible, emotionally mature
  • Values-driven and aligned with holistic wellness
  • Ready to commit and root in for the long haul
COMPENSATION

Full time Salary (post training)

$40,000 - $55,000

Fractional/Part-time

$25 - $35/hr 20-30hrs/week

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